Black Book 2016
Black Book™ ranked Navicure® number one in client satisfaction and client loyalty across three revenue cycle management (RCM) categories in the 2016 Black Book RCM survey:
- RCM for small, rural and critical access hospitals under 100 beds
- RCM for physician practices and clinics
- Patient payment technology
In addition, Navicure received top rankings in two additional categories, highlighting how the Navicure® Total RCM Platform™
supports healthcare organizations of all sizes.
Black Book conducts polls and surveys with healthcare executives and front-line users about their current technology and service partners, and awards top-performing vendors based on 21 performance indicators. Black Book surveyed more than 5,000 management and user-level RCM clients about the three main components of the end-to-end revenue cycle—Patient Access Management, Health Information Processing and Post-Encounter Process—to determine the top performers.
Best in KLAS
Navicure® is a three-time “Best in KLAS” award winner. The “Best in KLAS” awards represent the software and services that provide the broadest operational and clinical impact to healthcare organizations, in addition to those with superior customer service.
KLAS continuously evaluates vendors within the healthcare sector by comparing features, functionality and client support of professional service vendors. The data used for these rankings is collected through a series of in-depth interviews with vendors and their clients.
Stevie Winner for Sales & Customer Service
Navicure is a two-time recipient of the Stevie Award for Customer Service Department of the Year.
The Stevie Award is one of the world’s leading business awards. Navicure’s® client services team received it based on their dedication to helping healthcare organizations adapt and thrive as they tackled three difficult healthcare industry challenges: the move to 5010, the transition to ICD-10 and rising patient responsibility.